Our Commitment
At BudgetCart, we stand behind every product. If you’re not satisfied, we’ll make it right.
Return Eligibility
30-Day Return Window
- Items must be unused and in original packaging
- Proof of purchase required (order number or receipt)
- Sale items are final sale (non-refundable)
Non-Returnable Items
- Perishable goods (groceries, food items)
- Personal care items (opened)
- Gift cards
How to Return
- Contact support at sales@budgetcart.net with order number
- Receive return authorization and prepaid label (if eligible)
- Pack items securely with original packaging
- Ship within 7 days of authorization
Refund Process
Table
Copy
| Method | Timeline |
|---|---|
| Original payment | 5-10 business days |
| Store credit | Instant |
Shipping costs are non-refundable unless item is defective.
Damaged or Defective Items
- Report within 48 hours of delivery
- Include photo proof
- Full refund or replacement at no cost
Contact Us
Email:sales@budgetcart.net
Hours: Monday-Friday, 9AM-5PM EST